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Measured, not assumed
We track KPIs weekly and review them with a Head of PM — so performance isn't a feeling, it's a number. You'll know exactly how your investment is being managed.
Property management · Moreton Bay
Most agencies promise it. We measure it.
KPIs tracked weekly. 6-hour response SLA. A Head of PM who keeps everyone accountable. Not promises — process.
Tapi · Maintenance jobs
Hot water system
In progressUrgent
Broken gate latch
Resolved · 3hrs 40min
Backyard tap leak
Awaiting invoice · 1 day ago
Response rate
98.4%
Last 90 days
📷
360° inspection complete
14 photos · 18 Jun 2026
Kindred by the numbers
700+
properties managed
6hr
response SLA guarantee
7
property managers & associates
1
dedicated Head of PM overseeing your asset
Why Kindred
The difference is in how we're built.
A whole team behind your property
You're not assigned to one person and left to hope. Our Head of PM oversees the entire portfolio. Maintenance is handled through Tapi, with full audit trails on every job.
You won't have to chase us
6-hour response SLA. Not a target — a commitment. Tenant maintenance requests are logged, tracked, and closed. You get visibility without having to ask for it.
The real question
Is your property being managed — or just monitored?
The reactive agency
- ⏳ Responds when you follow up
- 📋 Inspections are photos, not records
- 🔧 Maintenance jobs go untracked
- 👤 One person, no oversight
- 📊 Performance measured by feeling
Kindred
- ✅ 6-hour response SLA, documented
- ✅ 360° camera inspections, every time
- ✅ Tapi: every job logged and audited
- ✅ Head of PM reviews all performance
- ✅ KPIs tracked and reviewed weekly
Free · No obligation
Get a free rental appraisal
Tell us about your investment property. A Kindred property manager will be in touch within 6 business hours.
What accountability actually looks like
01 · Weekly KPI tracking
Every property manager's performance is measured against defined KPIs — response times, maintenance resolution, inspection frequency — and reviewed weekly. Not annually. Not when something goes wrong.
02 · Head of Property Management oversight
Your asset isn't just managed by whoever picks up the phone. Our Head of PM reviews portfolio performance, handles escalations, and ensures standards are held across every property we manage.
03 · Tapi maintenance software
Maintenance requests are logged, assigned, and tracked through Tapi. Contractors are rated after every job. You get a full audit trail — what was reported, who was sent, what it cost, when it was resolved.
04 · 360° inspection cameras
We use 360° camera technology for every routine inspection. That means immersive, thorough records of your property's condition — not a few phone photos with flattering angles.
05 · 6-hour response SLA
Tenant enquiries get a response within 6 business hours. It's written into our process. If your current PM can't tell you what their response time is, that's your answer.